Terms of Service
This website is operated by Toolstorm Ltd. (“Toolstorm”, “we”, “us”, “our”). By accessing our site or purchasing from us, you agree to these Terms of Service and any policies referenced here (including our Shipping Policy, Return & Refund Policy, and Privacy Policy).
Summary of Key Terms
- Your Orders: Your order is an offer to buy. We accept when we send an order confirmation. We may limit quantities or refuse orders (e.g., suspected fraud, errors).
- Pricing & Payment: Prices are in CAD. If a product is mispriced, we may cancel and refund. Payment is processed securely via our checkout.
- Shipping: We ship across Canada and to the U.S. Timelines are estimates. Customs/fees on international orders are the customer’s responsibility. See our Shipping Policy.
- Returns & Warranty: Returns follow our Return & Refund Policy. Many items include a manufacturer’s warranty—we’ll assist with valid claims.
- Product Information: Specs/images are provided in good faith and may change. Screen colors may vary.
- Account Security: You’re responsible for your login and activities under your account.
This summary is for convenience only. The full terms below are legally binding.
Full Terms
1) Overview
Toolstorm provides this site, information, products, and services subject to these Terms. Any new features added to the store are also subject to these Terms. We may update these Terms by posting changes on this page; continued use means you accept changes.
2) Eligibility & Acceptable Use
- You represent that you are the age of majority in your province/territory or have consent to use the site.
- You will not use the site for unlawful purposes or transmit malicious code.
- We may terminate or refuse service at any time for breach of these Terms.
3) Information Accuracy
Content is provided for general information and may not be current, complete, or error-free. We may change content at any time without obligation to update.
4) Products, Pricing & Availability
- Some products may be available exclusively online and in limited quantities.
- We may limit sales by customer, region, or order, and may discontinue products at any time.
- We strive for accurate pricing and descriptions; errors may occur. We may cancel orders affected by errors and issue refunds.
5) Orders, Billing & Account Info
- We may limit or cancel orders (e.g., multiple orders using the same account, payment method, or address).
- If we change/cancel an order, we may attempt to notify you using the contact details provided.
- You agree to provide current, complete, and accurate purchase and account information.
6) Shipping & Delivery
Shipping timelines are estimates and may vary due to carrier delays, weather, customs, or peak seasons. International customers are responsible for customs duties/taxes. See our Shipping Policy for details.
7) Returns, Refunds & Warranties
Returns are subject to our Return & Refund Policy. Manufacturer warranties (where applicable) apply to many items; we help facilitate valid claims.
8) Third-Party Tools & Links
We may provide access to third-party tools or link to third-party sites. These are provided “as is/as available” without warranties. We are not responsible for third-party content, products, or services; review their terms and policies.
9) User Content & Feedback
If you submit reviews, comments, or suggestions, you grant us a non-exclusive, royalty-free license to use and share them. Do not submit unlawful, infringing, or harmful content. You are responsible for your submissions.
10) Personal Information & Privacy
Your submission of personal information is governed by our Privacy Policy.
11) Errors & Omissions
Occasionally, our site or services may contain errors. We reserve the right to correct errors and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice.
12) Prohibited Uses
You agree not to use the site for unlawful activities; to violate laws; to infringe intellectual property; to harass, defame, or discriminate; to submit false information; to transmit malware; to collect personal information without consent; or to interfere with security features.
13) Disclaimer of Warranties
Except as expressly stated, the site, services, and products are provided “as is” and “as available,” without warranties or conditions of any kind, express or implied, including merchantability, fitness for a particular purpose, durability, title, and non-infringement.
14) Limitation of Liability
To the fullest extent permitted by law, Toolstorm and its affiliates shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, or for loss of profits, revenue, data, or business, arising out of or related to your use of the site, services, or products.
15) Indemnification
You agree to indemnify and hold harmless Toolstorm and our affiliates, officers, directors, employees, and agents from claims arising out of your breach of these Terms or violation of law or third-party rights.
16) Severability & Waiver
If any provision is unlawful or unenforceable, the remaining provisions remain in effect. Our failure to enforce any right is not a waiver.
17) Termination
These Terms remain in effect until terminated by you or us. We may suspend or terminate access at any time for any breach. Obligations incurred prior to termination survive.
18) Governing Law
These Terms and any related disputes are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules.
19) Changes to These Terms
You can review the latest version on this page. We may update these Terms at any time by posting changes here. Your continued use constitutes acceptance.
20) Contact
Questions about these Terms? Contact us at support@toolstorm.ca.