Terms of Service
By using this site (www.toolstrom.ca) (collectively, the "Site"), you accept these terms and conditions of use laid out in this site. Except where stated otherwise, the term "toolstorm.ca" used on the Site shall be deemed to include toolstorm.ca, toolstorm, and its owners, affiliates, subsidiaries, successors and assigns. Toolstorm.ca reserves the right, at its discretion, to change these terms and conditions at any time.
In the event that any parts of any terms and conditions are held to be indefinite, invalid, illegal or otherwise voidable or unenforceable, the other parts of those terms and conditions will not fail on account thereof, and the balance of the terms and conditions will continue in full force and effect. The terms and conditions on the Site constitute the entire agreement between you and toolstorm.ca, governing your use of the Site. The failure or delay in exercising any right or remedy under the terms and conditions or elsewhere shall not constitute a waiver of such right or remedy.
Toolstorm.ca does not warrant or guarantee the accuracy, completeness, correctness, timeliness, or usefulness of any medical, health or any information posted or otherwise available on the Site. You are responsible to review and understand all package and package insert information concerning products purchased from toolstorm.ca.
SECURITY AND PRIVACY
Toolstorm.ca strives at all times to protect the security and privacy of any information you provide over the internet to toolstorm.ca. However because of the inherent nature of the internet, you are submitting this information at your own risk.
RESTRICTIONS ON USE OF MATERIALS
Toolstorm.ca owns and operates the Site, our logo, and our mottos which are our copyrights. Other registered trade-marks, trade-marks, related words, domain names and logos which are the property of toolstorm.ca may appear from time to time on the Site. All other trade-marks, product names and company names or logos cited herein which are not the property of toolstorm.ca are the property of their respective owners. Toolstorm trade-mark may not be used without toolstorm.ca express authorization and, without limiting the generality of the foregoing, toolstorm.ca trade-mark may not be used in connection with any products or services which are not toolstorm.ca or authorized by toolstorm.ca.
All material contained on the Site including the content, site design, text, graphics, and the selection and arrangement thereof are the copyright of toolstorm.ca (unless otherwise expressly stated). No material from the Site or any website owned, operated, licensed, or controlled by toolstorm.ca may be copied, reproduced, republished, framed, uploaded, posted, transmitted or distributed in any way. You may not display or provide for display pages from this Site in a frame. If you wish to link to this Site, please contact us to obtain our written approval. Failure to obtain such approval in advance is a violation of this agreement and an infringement of toolstorm.ca copyright and other proprietary rights, and is expressly prohibited. Modification of the materials or use of the materials for any other purpose than those described above is a violation of toolstorm.ca copyright and other proprietary rights, and is also strictly prohibited.
GENERAL DISCLAIMER AND LIMITATION OF LIABILITY
You expressly agree that use of the site is at your sole rick. Toolstorm.ca makes no representations or warranties, either express or implied, of any kind with respect to the site. The user expressly acknowledges that there are no warranties or representations made regarding the content of the site. None of toolstorm.ca or any of its respective owner(s), employees, agents, or other representatives will be liable for damages, claims, expenses or other costs (including without limitation legal fees) arising out of or in connection with the use of, or inability to use the site. You agree that your exclusive and sole remedy is to stop using the site.
We cannot guarantee the availability of any products or items described on the Site and some may not be available at toolstorm.ca due to space limitations, unavailability of supply or for other reasons. We do not warrant the accuracy of any specifications, pricing, warranty or other product information contained in this Site and any information included is subject to change by toolstorm.ca at any time. While toolstorm.ca strives to provide accurate product and pricing information, pricing or typographical errors may occur. All prices are subject to change without notice. Assortment, colours, products and packaging may vary and pictures may not be adjusted in time. Being a retail website it is acceptable policy that items are not necessarily as per pictures shown on the website. Colors, assortment, sizes, quantity in package, packaging and supplier may vary in shipments and may not be as shown on website. We are not responsible for any errors or mistakes in print, web content, or representation. All prices shown are before any applicable tax. Toolstorm.ca reserves the right to limit quantities and to correct errors or omissions prior to processing a purchase request.
When receiving your shipment you must sign and write clearly the number of cases you received next to your signature. If you receive a damaged box upon delivery, please indicate with your signature any damaged boxes. Doing so will aid us in processing your damage claim quickly. If you suspect that a case has been opened and resealed, refuse it. In case of shortage, damage, or wrong items, make sure not to throw away the shipping cartons or discard anything else, until your claim is processed. This will help avoid problems and speed things up. All claims for damages must be made within 48 hours of receipt of the merchandise.
RETURN AND REFUND POLICY
All returns MUST be pre-approved, Returns for a reason other than seller’s error should be prepaid by the buyer and might be subject to 20% handling and restocking charge if approved. Returns MUST be claimed within 30 days of product receipt. You will need to obtain a Return Authorization Number (RA#). No seasonal, expired or short-dated products will be accepted. Include in the packing slip the RA# and state the reason for your return, company name, address, and a list of products with quantities. This must be enclosed with your return. When returning defective items, follow the same procedure stated above and in addition, include a description of the defect. We cannot accept partially sold displays/boxes/units. Products must be returned in resalable condition and in their original packaging. All pen marks, stickers, or price tags must be removed prior to return without damage to product packaging. A credit will be issued for all approved returns after inspection of the goods received.
Please note that we are not the manufacturers of the products we sell. If you have a complaint with a product, try calling the manufacturer at the number on the packaging.
You agree to indemnify, defend and hold harmless toolstorm.ca, its owners, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity (including negligent or wrongful conduct) related to your use of the Site.
GOVERNING LAW AND JURISDICTION
The Site is controlled by toolstorm.ca from its office within the Province of Alberta, Canada. You agree that all matters relating to access to, or use of, the Site, or any other hyperlinked website, shall be governed exclusively by the laws of the Province of Alberta and the laws of Canada applicable to the Province of Alberta, without regard to the conflicts of laws principles thereof. You are responsible for complying with your own local laws.